1. Information Collection and Usage
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.
(a) Personal Information. We collect personal information (e.g., name, email address, phone number, etc.) when you:
- register an account with us;
- contact our customer support services;
- enter our promotions, contests, or sweepstakes;
- post content on a UtterWeb website or blog;
- use our app to access your personalized content.
(b) Other User Information. When you access and use our Service, we automatically collect and store in log files your Internet Protocol (IP) address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and other user information as part of our Service analytics (individually and collectively, "Automatically Collected Information"). We use mobile application platform permissions when collecting other information from you. We do not link this automatically collected data to other information we collect about you.
(c) Billing Information. If you sign up for an UtterWeb account, register a domain through us, or purchase another paid service, we require your billing information in order to process the transaction. Billing information includes your name, address, telephone number, credit card details, PayPal email address, and other information necessary to process the transaction.
We will retain the last 4 digits of your credit card number, credit card type, name, address, and some other billing information, so that you may identify that card used in the future. UtterWeb does not store your full credit card number or CVV2; this information is discarded after your transaction has been processed.
If your subscription is auto-renewing, our authorized payment processor will store your payment information on their secure payment gateway for as long as necessary to carry out the terms of your subscription.
All transactions are processed over an industry standard SSL/TLS connection.
(d) Cookies and Tracking Technologies. Cookies, beacons, tags, scripts, and mobile advertising identifiers are technologies used by UtterWeb and our affiliates, partners, and service providers (such as marketing, analytics, and customer support partners) for analyzing trends, site administration, tracking mobile application installations and user's movements around our site(s), and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and in an aggregated basis.
2. Third Party Service Providers
Third party service providers are our partners who help us offer superior online user experience. They may collect personal information for delivering third party services to you, our users.
(a) Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
(b) Third Party Analytics Services. Some parts of our Service use third party analytic services to help us create a better user experience.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
If UtterWeb learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Service or providing personal information to us, you are consenting to UtterWeb communicating with you electronically regarding security, privacy, and administrative issues related to your use of the Service. We may post a notice on our applicable web sites if a security breach occurs, and/or we may also send an email to you at the email address you have provided to us to notify you.
4. Links to Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
5. Children's Privacy
Our Service does not address anyone under the age of 13 ("Children").
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we discover that a Children under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
6. Changing your Preferences and Personal Information
You can access and edit your account information with UtterWeb at any time. We will respond to your request to access within 30 days.
You can delete your applicable account by visiting the applicable account deletion page; however, some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements.
If your personal information changes, or if you no longer desire our Service, you may correct, update, or delete such information by making the change on your user account page, or by submitting a request to our support team at firstname.lastname@example.org .
668 Stony Hill Road, Suite 11, Yardley, PA 19067